Call for a quote — speak to our UK team

0800 848 8608
Open Now | Get covered in minutes Closed now - opens (GMT) View Opening Times

headset Opening Hours

  • Mon-Fri: 8:30am - 8pm
  • Sat: 9am - 5:30pm
  • Sun: 10am - 5pm
chat bubble headphones

Existing Customers How can we help?

We're here to help Choose the fastest way to get support

Get your quote or renewal faster

For a new quote or renewal

Speak directly with our UK-based Travel Insurance specialists, dedicated to new quotes and renewals

Call us Free

Opening hours: Mon-Fri 8:30am-8pm, Sat 9am-5:30pm, Sun 10am-5pm (excluding bank holidays)

Live Chat

Online customer service

Get real-time support from our UK-based customer service team.

Opening hours: Mon-Fri 9am-7pm, Sat 9am-5:30pm, Sun 10am-4:30pm (excluding bank holidays)

More options to get support

Online self-service

Instant — no waiting

Quick and easy access to online self-service, available 24/7, anytime, anywhere. You can have your documents resent, update your address or contact details, and much more.

Go to online self-service

Help Centre & FAQs

Find quick answers to frequently asked questions by our customers.

Browse help centre

Call us

Increased waiting times

Due to high demand, wait times are currently longer than usual. For faster support, our customers use online self-service or our live chat.

Call 01708 339 110

Opening hours: Mon-Fri 9am-7pm, Sat 9am-5:30pm, Sun 10am-4:30pm (excluding bank holidays)

Trustpilot
Home » Blog » AllClear News

AllClear News

Hello world!
AllClear News
28 January 2026 ● 5 min read ● By Dipesh Sanghrajka

What are Defaqto Star ratings and how can it help you choose travel insurance?

Defaqto has given a 5 Star Rating to AllClear’s Travel Insurance products for the 5th year in a row.

Read more
Hello world!
AllClear News
28 April 2025 ● 5 min read ● By Letitia Smith

Huge powercuts in Spain and Portugal: Information for policyholders

A massive power cut has hit large parts of Spain and Portugal. This is an evolving situation, follow our live blog for updates.

Read more
Hello world!
AllClear News
25 March 2025 ● 5 min read ● By Letitia Smith

Heathrow airport power outage: Information for policyholders

A major fire at an electrical substation in Hayes, West London, has caused significant disruption to Heathrow Airport and the surrounding area. This is an evolving situation, follow our live...

Read more
Back to all blog posts
About Us
Our mission is to help anyone with pre-existing medical conditions to get the insurance they want and need.
We're passionate about offering value to customers of any age, with any condition. Our heritage in travel insurance means that we help customers travel anywhere in the world. Read More >>
Contact Information
Gibraltar Office
IES Limited, Portland House, Glacis Road, Gibraltar, GX11 1AA
UK Office
AllClear Insurance Services Limited, AllClear House, 1 Redwing Court, Ashton Road, Romford, Essex, RM3 8QQ
Australia Office
AllClear Travel Insurance, Level 9, 35 Clarence Street, Sydney NSW 2000, Australia
Useful Links

Contact Us

Policy Wordings

Careers

AI Info

Modern Slavery Statement

Gender Pay Gap Report

Affiliates

MaPS Travel Insurance Directory

Earn rewards by sharing with friends

Social
Facebook instagram linkedin
Disclaimer -
Accessibility -
Cookie Policy -
Privacy Policy -
Complaints -
Terms and Conditions -
Sitemap
You Are in Safe Hands
ABTA Partner
Mindful Employer
ATII
Travel Aware
AllClear Travel Insurance is arranged by IES Limited, which is registered in Gibraltar company number 117274. Registered Office: 1st Floor, Portland House, Glacis Road, Gibraltar, GX11 1AA. IES Limited is licensed and regulated by the Gibraltar Financial Services Commission number FSC25393 and trades into the UK on a freedom of services basis, FCA FRN 824283. We receive commission from the insurer for the sale, service, and renewal of the insurance policy on your behalf. This commission is included in the premium you pay and does not constitute an additional fee. We may also receive an additional profit share commission if we meet certain targets set by the insurer. Additionally, our staff may receive monthly or periodic incentives and bonus payments based on their performance, which is evaluated against various targets, including the quality of service provided to you. AllClear Travel Insurance is administered by AllClear Insurance Services Limited, registered in England No. 04255112. Registered Office: AllClear House, 1 Redwing Court, Ashton Road, Romford, RM3 8QQ. Authorised and Regulated by the Financial Conduct Authority firm reference number 311244. AllClear is a registered trademark.

Travel with confidence

Get your Travel Insurance now

Call Free 0800 848 8608
Get Quote Online